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Effective Date: August 30, 2026

Wilke Chiropractic ("Wilke Chiropractic," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting wilkechiro.com, contacting our office, requesting an appointment, or otherwise interacting with our services.

This Privacy Policy explains the types of information we may collect, how we use and protect that information, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone or mobile phone number
• Mailing address
• Appointment preferences
• Information submitted through contact or appointment request forms
• Information regarding your health, symptoms, concerns, or reason for seeking care when voluntarily provided
• Insurance or billing-related information
• Communications you send to our office
• Other information you choose to provide

We may also automatically collect certain technical information when you use our website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Approximate geographic location
• Date and time of website activity
• Other standard website usage information

2. How We Use Your Information

We may use information collected through our website or communications to:

• Respond to questions and inquiries
• Schedule, confirm, or manage appointments
• Provide chiropractic and related healthcare services
• Communicate with current and prospective patients
• Provide appointment reminders and scheduling updates
• Process payments or insurance information where applicable
• Improve our website and patient experience
• Maintain the security and functionality of our website
• Comply with applicable laws, regulations, and professional requirements
• Protect the rights, property, and safety of our practice, patients, and others

3. Health Information

Information that you provide to Wilke Chiropractic in connection with healthcare services may be subject to additional protections under applicable state and federal healthcare privacy laws.

This website Privacy Policy is separate from any Notice of Privacy Practices that may apply to protected health information maintained by the practice.

Please do not use website forms to submit urgent or emergency medical information. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

4. SMS Messaging and Mobile Information

If you provide your mobile telephone number and affirmatively opt in to receive text messages from Wilke Chiropractic, we may send you text messages related to your interactions with our practice.

Messages may include:

• Appointment confirmations
• Appointment reminders
• Scheduling or rescheduling information
• Office updates
• Responses to inquiries
• Patient service communications
• Review requests
• Other practice-related communications for which you have provided consent

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message. After opting out, you may receive a final confirmation message indicating that you have been unsubscribed.

For assistance, reply HELP or contact Wilke Chiropractic at (630) 723-8983.

Consent to receive text messages is not a condition of purchasing any goods or services or receiving treatment from Wilke Chiropractic.

We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. Mobile opt-in information and consent will not be shared with third parties for marketing purposes.

Wireless carriers are not liable for delayed or undelivered messages.

5. Email Communications

If you provide your email address, we may use it to respond to inquiries, provide appointment-related communications, or send other information relating to our services.

You may request that we discontinue non-essential promotional email communications at any time.

Please be aware that ordinary email may not always be a secure method of communication. Avoid sending highly sensitive medical or personal information through regular email unless specifically instructed to do so through a secure method.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand how visitors interact with the website, and support analytics or advertising services.

Cookies may collect information such as your browser type, device information, pages viewed, and website activity.

You may be able to disable or limit cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

7. Analytics and Third-Party Services

We may use third-party tools and service providers to help operate our website, analyze website traffic, process forms, manage appointments, host website content, or support our marketing activities.

These third parties may collect information according to their own privacy policies and may only receive information reasonably necessary to perform services on our behalf, subject to applicable contractual and legal requirements.

8. How We Share Information

We may share information when reasonably necessary with:

• Website hosting and technology providers
• Scheduling or communication platforms
• Payment processors
• Analytics providers
• Professional advisors
• Vendors performing services on our behalf
• Government agencies or other parties when required by law

We may also disclose information when necessary to protect our legal rights, investigate fraud or security concerns, enforce our policies, or protect the safety of our patients or others.

We do not sell personal information collected through our website.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic communication, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

10. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal or regulatory requirements, resolve disputes, enforce agreements, and maintain appropriate business and patient records.

Healthcare records may be subject to separate retention requirements under applicable law.

11. Your Privacy Choices

Depending on applicable law and the nature of the information involved, you may have the right to request that we:

• Provide information about personal information we maintain about you
• Correct inaccurate information
• Update your contact preferences
• Stop certain communications
• Delete certain information when legally permitted

Some information may need to be retained to comply with healthcare, financial, regulatory, or legal obligations.

To submit a privacy-related request, contact us using the information below.

12. Third-Party Links

Our website may contain links to websites or services operated by third parties.

Wilke Chiropractic is not responsible for the privacy practices, security, accuracy, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Children's Privacy

Our website is not designed to knowingly collect personal information directly from children under 13 without the involvement or consent of a parent or legal guardian.

If we learn that information has been collected from a child in violation of applicable law, we will take reasonable steps to delete or otherwise appropriately handle that information.

14. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, website, technology, or legal requirements.

Updates will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Wilke Chiropractic
2075 Blackberry Drive B
Geneva, IL 60134
Phone: (630) 723-8983
Email: [email protected]
Website: wilkechiro.com